Monitor response times, SLAs sentiment analysis and more
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Powering email analytics for hundreds of data-driven companies
See who’s doing the work
Monitor Shared mailboxes and your team’s productivity
It can be hard to see how work’s done in a delegated mailbox or across a company. Measure individual productivity by monitoring agent workload and individual mailboxes, first response time, thread length, SLAs and other vital trends in a customized dashboard.
Email Analytics Dashboard
Empower everyone at your company to make data-driven decisions with the email statistics platform trusted by Fortune 500 companies.
Customized email statistics dashboard, tailored to your specific needs
Easily onboard your entire organization with a fast implementation process
Granular access management gives you full control of how data is stored, accessed and shared
Join our September Workshop Session
September 22 at 12:00 PM ET (9:00 AM PT - 6:00 PM CET)
Do you actually know who's handling what in your shared inbox?
The missing layer that shows who's really doing the work in a shared inbox