Email Analytics Custom Dashboard for Email Response Time Tracking

Gain full visibility into how fast your teams respond to emails and where delays occur. Email Meter captures every response directly from your inbox and turns it into clear, actionable reports and dashboards.
Track email response times and resolution times across every inbox
Improve accountability and service quality across departments
Compare teams, agents and response times at a glance
Display data in real-time
Powering email analytics for hundreds of data-driven companies

Track response times and see who's doing the work

Monitor shared mailboxes and your team’s productivity
It can be hard to see how work’s done in a delegated mailbox or across a company. Measure individual productivity by monitoring agent workload and individual mailboxes, first response time, resolution time, thread length, SLAs and other vital trends in a customized dashboard.

Email response time analytics dashboard  

Empower everyone at your company to make data-driven decisions with the email statistics platform trusted by Fortune 500 companies.
Customized email statistics dashboard, tailored to your specific needs
Easily onboard your entire organization with a fast implementation process
Granular access management gives you full control of how data is stored, accessed and shared