Email Analytics Custom Dashboard for Email Response Time Tracking
Gain full visibility into how fast your teams respond to emails and where delays occur. Email Meter captures every response directly from your inbox and turns it into clear, actionable reports and dashboards.
Track email response times and resolution times across every inbox
Improve accountability and service quality across departments
Compare teams, agents and response times at a glance
Display data in real-time
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Powering email analytics for hundreds of data-driven companies
Track response times and see who's doing the work
Monitor shared mailboxes and your team’s productivity
It can be hard to see how work’s done in a delegated mailbox or across a company. Measure individual productivity by monitoring agent workload and individual mailboxes, first response time, resolution time, thread length, SLAs and other vital trends in a customized dashboard.
Email response time analytics dashboard
Empower everyone at your company to make data-driven decisions with the email statistics platform trusted by Fortune 500 companies.
Customized email statistics dashboard, tailored to your specific needs
Easily onboard your entire organization with a fast implementation process
Granular access management gives you full control of how data is stored, accessed and shared
Join our September Workshop Session
September 22 at 12:00 PM ET (9:00 AM PT - 6:00 PM CET)
Do you actually know who's handling what in your shared inbox?
The missing layer that shows who's really doing the work in a shared inbox