SLA Monitoring
Email Analytics Custom Dashboard
Get custom insights with our Employee Email Analytics Dashboard. It integrates with Microsoft 365 or Google Workspace, delivering precise analytics on team email activity.
Define custom SLA rules - set different targets for VIP clients, support tiers, or teams
Real-time breach alerts - get notified before SLAs are missed, not after
Automated compliance reports - prove SLA adherence to clients and leadership
Business hours calculation - SLAs that respect weekends, holidays, and time zones
Powering email analytics for hundreds of data-driven companies
See who’s doing the work
Monitor Shared mailboxes and your team’s productivity
It can be hard to see how work’s done in a delegated mailbox or across a company. Measure individual productivity by monitoring agent workload and individual mailboxes, first response time, thread length, SLAs and other vital trends in a customized dashboard.
Email Analytics Dashboard
Empower everyone at your company to make data-driven decisions with the email statistics platform trusted by Fortune 500 companies.
Customized email statistics dashboard, tailored to your specific needs
Easily onboard your entire organization with a fast implementation process
Granular access management gives you full control of how data is stored, accessed and shared
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