You know that you need email statistics, but your goals at this point are a little fuzzy. Email Statistics Generalists get nervous not knowing what’s going on in their inbox, or those of their team. You’re looking for a way to move away from email anxiety and see if you’re performing well or not — you have an inkling about your performance, but it’s time to get those explicit stats.
Both individuals and managers who fall under the Email Generalist category have a lot of the same issues in common.
You and your organization should be looking for a small scale tool to get started in the email statistics realm.