Why your shared inbox is harder to manage than it should be - May 19 Live Workshop

Register now →
Tips & Insights

How to Turn Off Microsoft Viva Insights in Outlook (3 Methods)

Table of contents

Microsoft Viva Insights is a built-in feature of Microsoft 365 that provides personalized recommendations and insights to help users better manage their time and workload. By analyzing email habits, meeting trends, and collaboration patterns, Viva Insights aims to boost individual productivity and promote a healthier work-life balance.

However, Viva Insights is enabled by default, and not everyone wants to use it. Whether you find the notifications distracting, prefer to disable the add-in in Outlook, or want full control over your email experience, this article walks you through three straightforward methods to turn off or remove Microsoft Viva Insights in Outlook.

We’ll also cover what Viva Insights actually tracks, where its limits are, and introduce Email Meter, a powerful alternative that delivers deeper team-level visibility and analytics to help your organization optimize email workflows.

What is Microsoft Viva Insights?

Microsoft Viva Insights is a feature integrated into Microsoft 365 that provides personalized insights and recommendations to help users manage their time and workload more effectively. It offers analytics on email usage, meeting trends, and collaboration patterns within the organization, aiming to improve productivity and overall work-life balance.

Why is Viva Insights Enabled on by default?

Microsoft wants to push Viva Insights as a valuable productivity tool for its users. By enabling it by default, they ensure that users have immediate access to insights that can help them work more efficiently. Microsoft believes that Viva Insights can improve productivity and promote a better work-life balance, making it an essential tool for Microsoft 365 users.

How to opt-out of Microsoft Viva Insights?

If you prefer not to use Viva Insights, you can opt-out by following these steps:

  1. Log in to your Microsoft 365 account.
  2. Click on the "Settings" icon (the gear) in the top-right corner.
  3. Select "View all Outlook settings" at the bottom of the panel.
  4. Go to "Privacy and data" in the General tab.
  5. Uncheck the box next to "Enable Viva Insights" and click "Save."

How to Remove Viva Insights from Outlook

If you want to completely remove Viva Insights from your Outlook experience, here are the effective methods:

Microsoft 365 Admin Center

 Administrators can remove the Viva Insights add-in organization-wide by accessing the Exchange Admin Center under Add-ins. This disables the feature for all users and stops all related notifications.

Outlook Desktop

 Individual users can disable or uninstall the Viva Insights add-in via **File > Options > Add-ins > COM Add-ins**. Simply uncheck or remove Viva Insights to stop it from appearing.

PowerShell Commands

 Admins can run the following commands to disable Viva Insights tenant-wide or per user:  

 # Disable Viva Insights tenant-wide

 Set-VivaInsightsPolicy -PolicyEnabled $False

 # Disable Insights add-in for individual user

 Set-MyAnalyticsFeatureConfig -Identity user@domain.com -Feature add-in -IsEnabled $False

What Viva Insights actually tracks and where it stops

Viva Insights provides personal productivity data: how much time you spend in meetings, when you have focus time, collaboration patterns across your Microsoft 365 apps. It's designed for individual awareness, not team management.

Here's what it does and doesn't track:

Feature Viva Insights EmailMeter
Email response time (personal) ✓ Personal only ✓ Personal + team
Team response time tracking ✗ Not available ✓ Full visibility
Shared mailbox analytics ✗ Not supported ✓ Full support
SLA compliance monitoring ✗ Not available ✓ Configurable targets
Manager visibility into team performance ✗ Data private to each user ✓ Full dashboard
Email open rate tracking ✓ Internal only, 5+ recipients ✗ Not applicable
Works with Gmail / Google Workspace ✗ Microsoft 365 only ✓ Gmail + Outlook
Automated weekly reports for managers ✗ Not available ✓ Included

Looking for a Viva Insights alternative for your team?

If you turned off Viva Insights because it wasn't giving you what you needed, EmailMeter is worth a look. It connects to your Microsoft 365 or Google Workspace account and gives managers the team-level visibility that Viva Insights doesn't offer: response times per team member, shared mailbox analytics, SLA compliance, and automated weekly reports.

Setup takes under 5 minutes. Start for free →

Frequently Asked Questions (FAQ)

Can I completely remove Viva Insights from Outlook?

Yes, by removing or disabling the add-in via the Microsoft 365 admin center, Outlook settings, or PowerShell commands, you can fully remove Viva Insights from your Outlook interface.

How long does it take to remove Viva Insights after disabling it?

Changes can take up to 24 hours to propagate across your tenant or user profile before the add-in is fully disabled or removed.

Will removing Viva Insights affect other Microsoft 365 features?

No, removing Viva Insights disables only the personalized insights and productivity features related to email and meetings. Other Microsoft 365 services will continue to function normally.

How do I stop receiving Viva Insights daily emails?

You can unsubscribe using the link in the footer of the daily digest email or disable the digest email option in the Microsoft 365 admin center under Viva Insights settings.

Is it possible to remove Viva Insights on a per-user basis?

Yes, administrators can disable Viva Insights features for individual users using PowerShell or the Microsoft 365 admin portal.

Disabling Microsoft Viva Insights in Outlook is easier than you might think. Whether you choose to opt out via your Microsoft 365 settings, disable or remove the add-in in Outlook, or use PowerShell commands as an administrator, you can regain control over your email experience and reduce unwanted notifications.

If you’re looking for a more comprehensive solution that offers team-level insights, shared mailbox analytics, and SLA monitoring, Email Meter is an excellent alternative designed to help you and your team work smarter and more efficiently.

Take advantage of Email Meter’s free 14-day trial today and elevate your email productivity to the next level.

Try Email Meter Today
Pull productivity insights from your Google or Microsoft inbox
Book a demo

Email Meter Pricing

Email Meter offers various pricing plans to suit different needs:

  • Free forever: Full reports no cost.
  • Pro: $15/month (yearly payment) or $19/month. Unlocks filtering, 2 years of past data, and other advanced features.
  • Teams: $15/user/month (yearly) or $19/user/month. Adds central dashboard and full reports for any combination of team members.
  • Enterprise: Custom pricing. Unlocks powerful features for larger teams, with custom dashboards and metrics upon request.

While Microsoft Viva Insights offers valuable insights for Microsoft 365 users, Email Meter provides a more comprehensive platform for tracking email analytics. With automatic tracking, customizable dashboards, and a range of pricing options, Email Meter is a fantastic alternative to help you and your team optimize email management and enhance productivity.

Take your team's management to the next level with email statistics

With Email Meter, companies understand how work happens and keep their teams productive without constant check-ins

Request more information about our BigQuery integration

Get visibility on your team's productivity
Get a clear picture of how work happens to analyze complex email workflows in an easy-to-use dashboard.
Start a free 14-day trial
Powering email analysis at