Which exact customer success metrics are helpful for driving real results? Let's discuss.
With the launch of Gmail's new scheduling feature, our Best Contact Time metric has gained a valuable new application. We cover how to combine the two to maximize the response rate from your contacts by ensuring your emails are always seen first. Latest delivered, first read!
There is a wide range of options when it comes to business email providers, and as email is such a central part of almost any business, making the right choice is important. We look through the top options for email in 2019!
Discover real-time email statistics and learn how to boost your campaign performance and deliverability in 2026 with actionable insights and proven strategies.
When used correctly and in a non-threatening and friendly manner, competition can be a great motivator for your sales team! Here we explore how best to employ it, and how the stats we provide can help you.
We've dived into the changes which BigQuery underwent a year ago to draw some conclusions on how this affects email analytics and possibilities it unlocks for understanding your email usage.
There is a fundamental difference between customer success and customer support, but they are both vital to the success and satisfaction of your customers – Let's take a look at the differences and how to organize both aspects of your business to ensure you cover all the bases and keep everyone happy!