Everything on shared mailboxes and collaborative inboxes in Outlook and Google Workspace.
No, a shared mailbox doesn't need its own license in Microsoft 365 or Google Workspace. But there are exceptions. Here's exactly when a license is required and when it isn't.
A shared inbox or shared mailbox lets multiple people manage one email address without sharing passwords. Here's what they are, how they work, and how to set one up in Outlook and Gmail.
A delegated mailbox lets your team share one email address without sharing passwords, free in Gmail and Outlook. Setup guide + how to track performance.
Get response times, workload and email volumes across Gmail & Outlook, so you can spot bottlenecks early, balance work fairly, and reply faster.
