Welcome to the Email Meter blog

Expertly curated insights for improving productivity, optimizing workflows, and leveraging email analytics to meet your goals.
Tips & Insights

How to Convert a Distribution Group to a Shared Mailbox: Complete Guide for Microsoft 365 & Google Workspace

Learn how to convert a distribution group to a shared mailbox in Microsoft 365 and Google Workspace. Follow our expert step-by-step guide with Exchange Admin Center and PowerShell methods, plus best practices to avoid data loss.

J Martin
May 8, 2024
Tips & Insights

Best Shared Inbox Tools For Your Business

In this article, we'll go over the best shared inbox software for businesses and how an email inbox analytics tool like Email Meter can further help.

J Martin
May 6, 2024
Tips & Insights

Microsoft 365 Mailbox Size Report: How to Check and Export

Learn how to check and export your Microsoft 365 mailbox size report. Step-by-step guide using the Admin Center, Exchange, and PowerShell scripts

J Martin
May 3, 2024
Tips & Insights

Sales Team Management Software: Key Features to Consider + Best Platforms

Sales team management software can help your business attract and retain sales. This article delves into the best platforms to consider, as well as the benefits of boosting your software's power with the email analytics of Email Meter.

J Martin
May 2, 2024
Features & Updates

Creating accountability with Shared Mailbox analytics

Measure individual agent performance in a shared mailbox with Email Meter Enterprise — find out how we create a customize dashboard to help your business be more productive!

Alejandro Tena
May 1, 2024
Features & Updates

Customer Service Reports: What Metrics to Check and How Email Meter Can Help

A customer service report is an indispensable tool for business success; in this article, we discuss the most important email metrics to check and why Email Meter can boost the power of such a report.

J Martin
April 29, 2024
Tips & Insights

Industry Standard SLA Response Times: Benchmarks by Sector

What are industry standard SLA response times? Explore benchmarks by sector: e-commerce (24h), tech (4-8h), healthcare (24-48h) — with tracking strategies.

J Martin
April 26, 2024
Tips & Insights

Everything You Need to Know About Office 365 Reports

This article discusses the different types of Office 365 reports, how they may be accessed, who can access them, their limitations, and how Email Meter can bolster data-driven decision-making.

J Martin
April 25, 2024
Tips & Insights

Measuring Customer Success Metrics 101

In this article, we will go over the most important customer success metrics specific to email-based marketing, the best software/platforms to track and monitor them, and how Email Meter can complete your IT suite particularly for email-based customer success.

J Martin
April 24, 2024
Tips & Insights

What You Need to Know About Email Tracking Software

In this article, we discuss the metrics that an email tracking software measures, the best software options for various email clients, and why an email inbox analytics tool like Email Meter is a valuable addition to your email tracking suite.

J Martin
April 22, 2024
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