Mid-year business review: the AI insights in your emails you've been missing - July 21 Live Workshop

Custom Email Analytics Dashboards

Built to fit your workflow, our custom dashboards deliver actionable data for smarter decisions-making. Analyze response times, SLAs, and gain visibility into shared mailboxes to optimize workflows, increase transparency, and save time spent on email.

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Total emails 12,847

Avg response 2.4h

SLA 94%

Sentiment AI-powered 78%

Response time by deal stage

Salesforce

1.2h

2.1h

3.4h

0.9h

0.5h

Discovery Proposal Negotiation Closing Closed Won

Open tickets 247

First response 18min

CSAT 4.7/5

Escalations AI-powered 3

First response time · Last 7 days

Zendesk

Sentiment AI-powered 78%

Risk flags AI-powered 12

Analyze shared mailboxes

Shared mailboxes can make it hard to see how work is really getting done. Measure individual performance by tracking agent workload, first response time and thread lengths. Easily compare current performance with historical data.

Understand each segment

Filter and segment your email analytics by labels, categories, folders, domains or individual addresses to get the exact insights you need. You can also segment users by team, location or time zone to gain deeper insights and make smarter, data-driven decisions.

Get the full picture

Your company’s email activity tells a powerful story.
Access a complete view with in-depth metrics, smart insights, and customizable visualizations.

AI-Powered

Go beyond metadata with AI content analysis

Email Meter analyzes what's actually being said in your emails, not just when and how many. Custom-configured for your business, with enterprise-grade security.

Sentiment analysis

Track the emotional tone of customer emails. Catch declining sentiment before issues escalate into churn.

Email categorization

Automatically classify every email by topic, urgency, or custom categories. No manual tagging.

Escalation detection

Flag churn risks, unprofessional replies, and critical situations before they become damage.

Email summaries

See what each email is really about at a glance. Review issues without opening every message.

Response QA scoring

Evaluate outbound emails against your quality standards: tone, empathy, professionalism, solution.

Response detection

Filter out automated notifications and FYIs. See the real work queue that needs attention.

AI chat

Ask questions about your email data in natural language and get instant answers.

Custom AI insights

Need something specific to your business? We configure custom AI frameworks tailored to your use case. Request a Demo →

Solving problems for every team

From management to operations, Email Meter delivers insights that help every team measure work and track progress effectively.

Customer Support

Balance workload between agents and ensure customers aren’t kept waiting.

Sales

Analyze prospecting email volumes and ensure all leads receives a timely reply.

Management

Maintain full visibility into team activity to better manage resources and performance.

Connect email to the tools your team already uses

Enrich your email analytics with CRM, support, and warehouse data, or connect virtually any source with an API. Each integration is optional and set up separately to fit your needs.

Email Meter Your email analytics hub

CRM

Enrich emails with company names, deal stages, account tiers, and custom fields

HSHubSpot SFSalesforce D3Dynamics 365 PDPipedrive ZOZoho ATAttio

Sales & Marketing

See how email connects with calls, tickets, and outreach across your support and sales stack

ZDZendesk ICIntercom GOGong OROutreach ACAircall RCRingCentral

Data Warehouse

Export email insights to your warehouse or BI tools for cross-source analysis

BQBigQuery SNSnowflake PBPower BI AZAzure Blob RSRedshift DBDatabricks

Need a specific integration? Most custom data sources are supported on request — our BI and engineering team works with you to set it up.

Install once, track the inboxes you need

Onboard your entire company effortlessly. Sync your full domain or select specific users, all while staying compliant and protecting employee privacy.

Connect to your data stack

Analyze email data in your BI tool by connecting directly to BigQuery. From there, combine email insights with your existing data sources to answer high-value questions and drive strategic decisions.

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