Most email analytics tools ask you to leave your inbox, open a dashboard, and dig through reports. Sometimes you just want a quick answer while you're reading a thread: who's slow to reply, how many messages have gone back and forth, who's actually driving the conversation. The Email Meter add-on for Gmail puts that answer right where you already are, inside your inbox.
It's the fastest way to get email analytics for Gmail without any setup. Here's what the add-on does, what you can see, and how to install it.
What is the Email Meter add-on for Gmail?
The Email Meter add-on is a free tool you install from the Google Workspace Marketplace. Once it's on, a small Email Meter panel sits inside Gmail. Open any thread, click the icon, and you get instant stats on that conversation. No prompts, no configuration, just answers surfaced with AI.
It works alongside the full Email Meter product, so you can start with quick in-inbox stats and connect your account when you want deeper reporting.
What you can see
Open a thread and the add-on shows you, at a glance:
- Who's most active in the conversation
- How many messages each participant has sent and received
- Each person's response time for that thread
- Participants and domains involved
Connect your Email Meter account from inside the add-on and you can go further, into your own numbers: average response time, total messages sent and received, and the best time to reach a specific contact. For a fuller picture of your habits, pair it with our guide to Gmail analytics and stats.
How to install the Email Meter add-on
- Open the Email Meter for Gmail listing on the Google Workspace Marketplace, or search "Email Meter" from Get add-ons in Gmail.
- Click Install.
- Grant the requested permissions and choose which account to connect.
- Open any email thread and click the Email Meter icon in the right-hand sidebar.
Need a hand? Our help center has a step-by-step walkthrough on installing the add-on from the Google Marketplace.
Is it private?
Yes. Email Meter never reads, processes, or stores the body of your emails or their attachments. The add-on works from metadata like timestamps and participants, which is what response times and message counts are built on, not the content of what you write.
Beyond the inbox: analytics for your whole team
The add-on is perfect for quick, personal stats. If you manage a team or a shared mailbox, the full Email Meter analytics platform takes it further: response times and SLAs across the team, email volume per person, workload balance, and automated reports. It's the difference between checking one thread and seeing how your whole team communicates. If you're weighing your options, see whether Gmail has email analytics for teams on its own.
Request a demo to see team analytics in action, or install the add-on to start with your own inbox today.
Frequently asked questions
Is the Email Meter Gmail add-on free?
Yes. There's a free plan to get started, plus a free trial of the paid plans for larger teams that need full analytics.
Does the add-on read my emails?
No. Email Meter never reads, processes, or stores the body or attachments of your emails. It works from metadata such as timestamps and participants.
How do I install the Email Meter add-on for Gmail?
Open the Email Meter for Gmail listing on the Google Workspace Marketplace (or search "Email Meter" under Get add-ons in Gmail), click Install, and grant the requested permissions.
Can I see email statistics inside Gmail?
Yes. The Email Meter add-on shows message counts, participants, and response times for any thread directly in your Gmail sidebar, with no separate dashboard to open.
How do I check email response time in Gmail?
Open a thread with the Email Meter add-on installed and it shows each participant's response time for that conversation. Connect your account to also see your average response time across all your email.
Does Email Meter work with Outlook too?
Yes. Beyond the Gmail add-on, Email Meter provides analytics for Google Workspace and Microsoft 365, so teams on Outlook get the same reporting.
