Email analytics, reporting and tracking guides for Gmail, Outlook and Microsoft 365 teams.
Outlook and Viva Insights don't track team response times, SLA compliance, or shared mailbox performance. Here's what Outlook analytics can and can't do and the best tools to fill the gap.
![How To Track Emails In Gmail And 5 Best Tracking Tools [2023]](/blog/content/images/size/w800/2026/06/633387b718852756d9411135_Main-20Image.webp)
Knowing when an email is opened is an extremely useful feature for a number of reasons. While Gmail does not have any native tracking capabilities, there's a lot of options out there to track your emails! Let's explore our top picks.
Gather your whole team into a single dashboard and you'll have an overview of all their metrics and insights from one place. It's quick and easy to set up!
Learn how to export your email data from Outlook, Gmail, and marketing platforms. Step-by-step guide to create custom email analytics metrics
Whether it's response time, email workload, busiest days, tracking your team's email stats is vital to taking advantage of every opportunity which comes your way and for making sure your customers get what they really want.
At Email Meter, we rely mostly on Google Data Studio for our Custom Dashboards. In this post we uncover the tricks and shortcuts we took to make sure all dashboards are visually stunning and consistent, without involving a designer.
Email analytics measures how your team handles email, response times, workload, SLA compliance. Not the same as email marketing analytics. The complete guide for team managers.
Find out who sends and receives the most emails in your inbox. Learn how to identify your top senders in Gmail and Outlook to declutter and manage your time.
We want to empower our users to maximize their understanding of their email activity. We've updated our CSV export to include the raw data your metrics are generated from, opening a whole world of possibility for further data analysis!
We've updated our email volume metrics to make them even more informative and intuitive, allowing you to gain insights on when your busiest hours and dates are. We've also expanded our Top Interactions chart! Check out our latest updates here.
With our new Gmail Add-on, you can get analytics from your inbox interface, saving you time and allowing thread-specific insights. Find out how you can install it for free from the G Suite Marketplace here.
We've dived into the changes which BigQuery underwent a year ago to draw some conclusions on how this affects email analytics and possibilities it unlocks for understanding your email usage.
Get response times, workload and email volumes across Gmail & Outlook, so you can spot bottlenecks early, balance work fairly, and reply faster.
